All appointments are by booking only. Walk-ins are not accepted as this is a private studio with one client at a time.
To secure your appointment, a 50% deposit is required at the time of booking. The remaining balance is due on the day of your appointment.
Bookings are made online at lbsnails.com/book, or via WhatsApp or Instagram DM. Online requests are held as pending until the deposit is received. Response times are within 24 hours on business days.
48+ hours notice: Full deposit refunded or transferred to a new appointment.
Less than 48 hours notice: Deposit is forfeited. This policy exists because last-minute cancellations cannot be filled.
No-shows: Deposit is forfeited and future bookings may require full payment in advance.
Rescheduling is welcome with at least 48 hours notice, subject to availability.
Please arrive on time. If you are running late, contact me as soon as possible.
Appointments that start late may need to be shortened or modified to avoid impacting subsequent bookings. Significant delays may result in rescheduling.
Please do not attend your appointment if you are unwell, particularly with contagious conditions. Rescheduling in this case will not incur a cancellation fee.
If you have any nail or skin conditions (infections, warts, severe damage), please inform me before your appointment so appropriate care can be determined.
Sterilised reusable tools. Single-use files and buffers for every client.
This is an adults-only studio. Children cannot be accommodated during appointments due to the nature of the work environment and the need for a calm, focused space.
Accepted payment methods: Card, Cash, Bank Transfer.
Deposits are collected via bank transfer at the time of booking. The remaining balance is due at the end of your appointment.
Prices are as listed. No hidden fees or surcharges.
LBS Nails is a home-based professional studio located in Bulla, Victoria. The exact address is provided upon booking confirmation.
Free street parking is available directly outside the studio.
Professional hygiene practices and a clean, calm studio environment.